LFS Student Services is OPEN, but due to the institution’s coordinated response to COVID-19, effective Tuesday, March 17th, LFS Student Services suspended all in-person advising interactions, and shifted to an online delivery of advising services. As such, the office in MacMillan 344 will remain closed until further notice, and we encourage you to email us with your questions.
We will continue to support you, however, we expect volumes of inquiries, especially by email, to increase as this situation unfolds. We appreciate your patience as we work to respond to all inquiries, prioritizing the most urgent ones, and get back to you as quickly as we can. If you have questions about academic concessions and/or missing exams and classes, we encourage you to refer to the information we’ve posted here, and reach out with any additional questions.
For the most up to date information, and additional resources, please visit:
This website for updated information on academic standing and grading options for courses that conclude this term
UBC’s list of resources (financial, academic, social, immigration, etc.) for students during COVID-19 here
Top 5 UBC quicklinks in each of the following areas:
To ensure you’re achieving your academic goals, you need to boost your content knowledge as well as your skills
around how you approach your academics. We strongly recommend taking advantage of some of these great resources:
It is important to be mindful of your health and wellness. Sometimes unexpected personal challenges impact your
academic performance or attendance. We encourage you to seek assistance when you need it. Here are some great
You don’t have to go at it alone; there are many people and resources available to help you when you have questions
and to make the most of your UBC experience. Here are some folks who can help you on your way:
For additional ideas, please visit
students.ubc.ca, or chat with an academic advisor in LFS Student Services.
Meet the team
Meet with an academic advisor when you have general questions about planning your program, degree requirements,
or how to make the most of your LFS academic and non-academic experience. Also, if you are experiencing a
personal challenge that is impacting your academics or you don’t know where else to turn, we provide confidential
advising and connect you with appropriate resources. Throughout your degree, we’re all here to help.
Drop-in or booked advising appointments are available with
Bonita, Heather, Ella, or
Joel. Submit your inquiry via
visit us in person.
Academic Advisor, International Students
If you are coming to or are already studying at UBC on a study permit, the International Academic Advisor works directly with international
students in both their transition to and during their time in LFS. We expect to have someone in this role by mid-November.
In the interim, drop-in or booked advising appointments are available with
Ella. Submit your inquiry via
visit LFS Student Services to connect in person.
Academic Advisor, Indigenous Students
If you are coming to or are already studying at UBC and identify as Indigenous, or if you wish to learn more
about how your LFS degree relates to Indigenous issues,
Joel is your point of contact and you can learn more
If you have plans to go on exchange, or wish to learn more about the kinds of international opportunities you
can take advantage of during your degree, we are here to help you plan things out.
Drop-in or booked advising appointments are available with
Roxana. Submit your inquiry via
visit her in person.
Student Engagement Officer
For questions about opportunities for involvement and giving back within the Faculty and on campus, questions
about student leadership roles, the Tri-Mentoring Program, engagement advising, and your orientation and
Thilini is here to help.
If you want to learn about career paths for LFS students, are looking for opportunities to engage with employers,
alumni and industry partners, or if you want to learn how develop your skills further so you can be career-ready,
Rob is here to help.
LFS Student Services is OPEN, but due to the institution’s coordinated response to COVID-19, effective Tuesday, March 17th, LFS Student Services suspended all in-person advising interactions, and shifted to an online delivery of advising services. As such, the office in MacMillan 344 will remain closed until further notice, and we encourage you to email us with your questions. We will continue to support you, however, we expect volumes of inquiries, especially by email, to increase as this situation unfolds. We appreciate your patience as we work to respond to all inquiries, prioritizing the most urgent ones, and get back to you as quickly as we can. If you have questions about academic concessions and/or missing exams and classes, we encourage you to refer to the information we’ve posted here, and reach out with any additional questions. Please see ubc.ca for the most up-to-date information about UBC’s response to COVID-19, and check back to this page for additional updates as we explore additional ways to stay connected with you during this challenging time. Stay safe, LFS.
**Please note, LFS Student Services will be closed Friday, April 10 and Monday, April 13 for Good Friday and Easter Monday. Thank you – we hope you enjoy the long weekend.
Need help after hours?
Problems don’t keep to a 9:30-4:00 schedule. If you’re a student in need of support after hours, we encourage you
to contact one of the community resources listed
Read the Newslettuce
Every Thursday throughout the Winter Session, you will receive the Newslettuce by email. Mark your calendar for important events,
link out to helpful resources, and get notifications of information you need to know. Also, share a laugh with
our legendary Joke of the Week! Do you have a joke or photo to submit?
Put it right here!
Information for LFS faculty
We’ve compiled some key information for LFS faculty members here. Anything you can’t find an answer to, give us a call
or drop in to our office.
Faculty members are in a unique position in that you see students on a regular basis and can often observe changes in
behaviour, attendance or academics that indicate a student may be experiencing challenges outside the classroom (illness,
personal challenges, family tragedy etc.). If you have concerns about a student's well being, please take the time
to educate yourself about assisting students in distress, and notify LFS Student Services in any cases where you feel our support would be beneficial. We can often liaise with other resources and support services on campus to ensure the student in question is receiving the support they need, and we're instrumental in advising students on how to manage their academic portfolio in the face of challenges.
We're also available to provide guidance and support for you as well as your students, and encourage you to reach out to us with any questions or concerns.
We strongly encourage all faculty to retain a copy of the Green Folder, the mental health and well being resource guide to assisting students in distress, provided by our
colleagues in UBC Student Development and Services. If you would like a hard copy, please contact LFS Student Services to request one.
As per the FSC (Faculty Service Centre) User Guide, final grades are due seven business days from the exam date (five business
days from the exam date, if the exam is written on the last two days of the exam period). For directed studies, undergraduate
thesis and essay courses, we kindly ask that instructors use the end-of-term dates for grade submission deadlines. We appreciate your commitment to meeting these deadlines, as late submissions can prevent students from meeting eligibility requirements for year promotion, scholarships, academic
standing evaluations, graduation or other critical stages of their academic progression. If you have concerns about
meeting these deadlines, please notify LFS Student Services so that we can work together to ensure students' records are up to date, and that any impacts to their progress are mitigated.
We work together with the associate dean as well as the academic and program directors to ensure the Summer and Winter
schedules are created, published and maintained, and also to collect and submit requests for final exams. Should
you have any questions about registration, exams or scheduling, please direct your inquiries as follows:
Course and student record management: For questions regarding registration of students in your courses (exceptions
to prerequisites, management of wait lists, etc.), submitting change-of-grade requests (via email or the Change
of Grade form via the FSC), please email firstname.lastname@example.org.
Course and exam administration: For questions about the scheduling details of your courses (terms, days, times, locations,
instructor assignments, seat restrictions etc.) and formal exam schedules, please email email@example.com.
To view room availability and book a classroom outside of your scheduled teaching commitments, you can do so here via the faculty intranet. Please refer to the guidelines for booking. If, after reviewing the content, you still have questions, you are welcome to email LFS Student Services for assistance.
Feel free to contact LFS Student Services with any additional questions. If we don't know the answer, we can help to connect you with the right individual or resource on campus to help.