Student Services

STUDENT SERVICES

LFS Student Services is OPEN, but due to the institution’s coordinated response to COVID-19, we’ve shifted to an online delivery of advising services.

How do you reach us?
Email us with your questions, or “Drop-in” for Virtual Advising with an Academic Advisor.

As we’re sure you can imagine, volumes are high. We appreciate your patience as we work to respond to all inquiries, prioritizing the most urgent ones, and get back to you as quickly as we can. If you have questions about the impacts COVID-19 is having (or will have) on your UBC and LFS experiences, please to refer to the information we’ve posted here – this website is being updated regularly with new information, so we encourage you to check back often. We look forward to connecting with you in these new ways. Stay safe, LFS.

For the most up to date information, and additional resources, please visit:

  • This website for updated information on all impacts to your UBC and LFS experience as a result of COVID-19
  • UBC’s list of resources (financial, academic, social, immigration, etc.) for students during COVID-19 here
  • UBC’s dedicated COVID-19 website, here
  • students.ubc.ca/health for guidance on how to best manage your health and well being during this time
  • LFS’s dedicated page to summarize the Faculty’s services and resources, here

Click here to jump to our hours of operation and how to stay in touch.

We can answer your questions about:

Meet the team

Academic Advisors

Meet with an academic advisor when you have general questions about planning your program, degree requirements, or how to make the most of your LFS academic and non-academic experience. Also, if you are experiencing a personal challenge that is impacting your academics or you don’t know where else to turn, we provide confidential advising and connect you with appropriate resources. Throughout your degree, we’re all here to help.

Drop-in or booked advising appointments are available with Bonita, Heather, Ella, or Joel. Submit your inquiry via email, or connect with us online.

Academic Advisor, International Students

If you are coming to or are already studying at UBC on a study permit, the International Academic Advisor works directly with international students in both their transition to and during their time in LFS. We expect to have someone in this role by mid-November.

In the interim, drop-in or booked advising appointments are available with Ella. Submit your inquiry via email, or connect with her online.

Academic Advisor, Indigenous Students

If you are coming to or are already studying at UBC and identify as Indigenous, or if you wish to learn more about how your LFS degree relates to Indigenous issues, Joel is your point of contact and you can learn more here.

Joel is available for drop-in or booked advising appointments. Submit your inquiry via email, or connect with him online.

Go Global Advisor

If you have plans to go on exchange, or wish to learn more about the kinds of international opportunities you can take advantage of during your degree, we are here to help you plan things out.

Drop-in or booked advising appointments are available with Roxana. Submit your inquiry via email.

Student Engagement Officer

For questions about opportunities for involvement and giving back within the Faculty and on campus, questions about student leadership roles, the Tri-Mentoring Program, engagement advising, and your orientation and transition experience, Thilini is here to help.

Submit your inquiry via email.

Career Strategist

If you want to learn about career paths for LFS students, are looking for opportunities to engage with employers, alumni and industry partners, or if you want to learn how develop your skills further so you can be career-ready, Rob is here to help.

Submit your inquiry via email.

How to connect with us

LFS Student Services is OPEN, but due to the institution’s coordinated response to COVID-19, we’ve shifted to an online delivery of advising services.

Email us with your questions, or “drop-in” for virtual advising with an Academic Advisor.

As we’re sure you can imagine, volumes are high. We appreciate your patience as we work to respond to all inquiries, prioritizing the most urgent ones, and get back to you as quickly as we can. If you have questions about the impacts COVID-19 is having (or will have) on your UBC and LFS experiences, please to refer to the information we’ve posted here – this website is being updated regularly with new information, so we encourage you to check back often. We look forward to connecting with you in these new ways. Stay safe, LFS.

Mailing Address

Faculty of Land and Food Systems

344 – 2357 Main Mall, H. R. MacMillan Building

The University of British Columbia

Vancouver, BC, Canada V6T 1Z4

Tel: 604.822.2620 *please email instead of calling

Fax: 604.822.4400

Email: students@landfood.ubc.ca

Hours of operation

Monday 9:30am – 4:00pm

Tuesday 9:30am – 4:00pm

Wednesday 9:30am – 4:00pm

Thursday 9:30am – 2:30pm

Friday 9:30am – 4:00pm

Saturday Closed

Sunday Closed

**Please note, volumes are very high during this time, and we appreciate your patience as we respond to email inquiries as quickly as possible. Thank you for your patience and understanding.

Need help after hours?

Problems don’t keep to a 9:30-4:00 schedule. If you’re a student in need of support after hours, we encourage you to contact one of the community resources listed here.

Read the Newslettuce

Every Thursday throughout the Winter Session, you will receive the Newslettuce by email. Mark your calendar for important events, link out to helpful resources, and get notifications of information you need to know. Also, share a laugh with our legendary Joke of the Week! Do you have a joke or photo to submit? Put it right here!

Information for LFS faculty

We’ve compiled some key information for LFS faculty members here. Anything you can’t find an answer to, give us a call or drop in to our office.

Faculty members are in a unique position in that you see students on a regular basis and can often observe changes in
behaviour, attendance or academics that indicate a student may be experiencing challenges outside the classroom (illness,
personal challenges, family tragedy etc.). If you have concerns about a student's well being, please take the time
to educate yourself about assisting students in distress, and notify LFS Student Services in any cases where you feel our support would be beneficial. We can often liaise with other resources and support services on campus to ensure the student in question is receiving the support they need, and we're instrumental in advising students on how to manage their academic portfolio in the face of challenges.
We're also available to provide guidance and support for you as well as your students, and encourage you to reach out to us with any questions or concerns.

We strongly encourage all faculty to retain a copy of the Green Folder, the mental health and well being resource guide to assisting students in distress, provided by our colleagues in UBC Student Development and Services. If you would like a hard copy, please contact LFS Student Services to request one.

As per the FSC (Faculty Service Centre) User Guide, final grades are due seven business days from the exam date (five business days from the exam date, if the exam is written on the last two days of the exam period). For directed studies, undergraduate thesis and essay courses, we kindly ask that instructors use the end-of-term dates for grade submission deadlines. We appreciate your commitment to meeting these deadlines, as late submissions can prevent students from meeting eligibility requirements for year promotion, scholarships, academic standing evaluations, graduation or other critical stages of their academic progression. If you have concerns about meeting these deadlines, please notify LFS Student Services so that we can work together to ensure students' records are up to date, and that any impacts to their progress are mitigated.

We work together with the associate dean as well as the academic and program directors to ensure the Summer and Winter
schedules are created, published and maintained, and also to collect and submit requests for final exams. Should
you have any questions about registration, exams or scheduling, please direct your inquiries as follows:

  • Course and student record management: For questions regarding registration of students in your courses (exceptions
    to prerequisites, management of wait lists, etc.), submitting change-of-grade requests (via email or the Change
    of Grade form via the FSC), please email students@landfood.ubc.ca.
  • Course and exam administration: For questions about the scheduling details of your courses (terms, days, times, locations,
    instructor assignments, seat restrictions etc.) and formal exam schedules, please email
    lfs.scheduling@ubc.ca.

To view room availability and book a classroom outside of your scheduled teaching commitments, you can do so
here via the faculty intranet. Please refer to the guidelines for booking. If, after reviewing the content, you still have questions, you are welcome to email LFS Student Services for assistance.

Additional questions?

Feel free to contact LFS Student Services with any additional questions. If we don't know the answer, we can help to connect you with the right individual or resource on campus to help.