Connect with Student Services

Speak with an Academic Advisor

Have questions about your program, degree requirements, or how to make the most of your LFS experience? Are personal challenges impacting your studies? We are here to support you throughout your degree.

In order to see as many students as possible during the busy January registration period (January 5 – 16), we are currently offering academic advising via individual Drop-in Meetings (in-person or via Zoom) only. We are not offering Booked Appointments at this time. Please check back after the add/drop deadline (January 16) to book an appointment. You can also email your inquiry to lfs.advising@ubc.ca, connect with Academic Advisors and fellow students on ROOTSS discussion boards, or fill out one of our online advising request forms.

Drop-in Sessions

You can meet one-on-one with Academic Advisors in Drop-in sessions. Meetings are held via Zoom or in-person. Check the LFS Undergrad Events Calendar for the times and Zoom links for all sessions.

For Zoom drop-in sessions, follow the prompts to join the virtual waiting room; your one-on-one meeting will begin as soon as space opens for you. Once we have reached capacity, we will close the waiting room. If the waiting room is closed during a drop-in advising session, try at a later time or a later session. Drop-in appointments are limited to 15 minutes — please come prepared with questions. 

Submit Advising Requests

We also have dedicated online forms for specific requests. These include a form for requesting an academic concession if your studies have been derailed by personal circumstances. There is also a form for requesting course registration, graduation checks or letters of permission.

Academic Concession Request Form

Missed a class or a final exam? If things have gone sideways, we’re here to help. If you have encountered unexpected events or circumstances that impact your ability to participate in or complete your academics, you may qualify for an Academic Concession. To get started, first read through our Medical & Emotional Difficulties page in the ‘Undergraduate’ tab above, and get familiar with UBC’s Academic Concession policy, then once you’re ready, fill out the Academic Concession request form found here, and one of our Academic Advisors will get in touch.

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Letter of Permission Form

If you have failed a course twice at UBC, you may be permitted to complete the equivalent at another institution. If this situation applies to you, contact an LFS Academic Advisor right away to discuss your options, then complete the Letter of Permission Form.

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Registration Request Form

If you meet the requirements for the course/waitlist but are not able to self-register, please fill out this Winter Session Registration Request for LFS Courses form. An LFS Academic Advisor will assess your eligibility for registration and you will be notified accordingly.

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Letter Request Form

If you need a custom letter from LFS Student Services to confirm your UBC enrollment, degree completion timelines, or other degree details, please fill out this Letter Request Form. An LFS Academic Advisor will complete the letter based on the details you provide, and send it to you via email within 5-7 business days.

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Graduation Check Request

If you are in your graduating year, have finalized your registration, and need a graduation check to ensure that you are meeting requirements to graduate, please fill out this Graduation Check Request form. An LFS Academic Advisor will provide a response within two weeks. You must complete a detailed review of your Academic Progress Report (APR) prior to submitting this form.

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Mailing Address

Faculty of Land and Food Systems
344 – 2357 Main Mall, H. R. MacMillan Building
The University of British Columbia
Vancouver, BC, Canada V6T 1Z4
Tel: 604.822.2620 *please email instead of calling
Email: lfs.advising@ubc.ca
Instagram: @lfsnewslettuce

Hours of Operation

Monday: 9:30am – 4:00pm
Tuesday: 9:30am – 2:30pm
Wednesday: 9:30am – 4:00pm
Thursday: 9:30am – 2:30pm
Friday: 9:30am – 4:00pm
Closed Saturday & Sunday, and observed statutory holidays where UBC is closed
Check the LFS Undergrad Events Calendar for the full academic advising schedule.